operations manager, restaurant chain

Operations Manager, Restaurant Chain Karahi Boys Franchise Corp. O/A Karahi Boys

Job details 220 Wyecroft Road suite 48 Oakville, ON L6K 3V1

Salary $38.00 hourly, for 30 hours per week

Permanent employment, Full time

vacancies1 vacancy

Overview Languages English

Education College/CEGEP Experience 7 months to less than 1 year

Responsibilities Tasks

• Plan, organize, direct and evaluate the daily operations of one or multiple restaurant locations.
• Develop and implement operational policies, procedures and service standards across franchise locations.
• Monitor sales performance, labour costs, food costs and profitability, and take corrective actions when required.
• Recruit, train, supervise and evaluate restaurant managers, supervisors and staff.
• Ensure compliance with franchise standards, company policies, health regulations and food safety requirements.
• Coordinate inventory management, purchasing and supplier relationships to maintain adequate stock levels.
• Analyze operational reports and prepare recommendations to improve efficiency, customer service and profitability.
• Address customer complaints and resolve operational issues in a timely and professional manner.
• Develop staff schedules and ensure appropriate staffing levels to meet business demands.
• Conduct regular inspections of restaurant facilities to ensure cleanliness, maintenance and safety standards are met.
• Collaborate with franchise owners and senior management to implement business strategies and achieve performance targets.
• Monitor marketing and promotional activities to increase customer traffic and sales.
• Review financial statements, budgets and forecasts, and implement cost-control measures.
• Ensure compliance with employment standards, workplace health and safety requirements, and company policies.
• Lead operational improvement initiatives and support the opening, transition or expansion of franchise locations.

Supervision 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Handling heavy loads Physically demanding Attention to detail Combination of sitting, standing, walking Standing for extended periods Large workload Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player

How to apply By phone 416-356-8242 Between 12:00 PM and 06:00 PM